Terms of Service

Terms of use of the HydroNexis website and digital services

This is a translation of the original Polish terms of service. In case of discrepancies, the Polish version is binding.

1. General provisions

These regulations define the rules for using the HydroNexis website and services provided electronically by HydroNexis Sp. z o. o.

2. Definitions

  • Service- HydroNexis website available under the appropriate company domain.
  • Service provider- HydroNexis Sp. z o. o., ul. św. Alberta Chmielowskiego 1, 97-400 Bełchatów, KRS: 0001231251, NIP: 7692256557, REGON: 54434728300000.
  • User- a natural person, legal person or organizational unit using the Website.
  • Services- functionalities and solutions offered by HydroNexis, including monitoring, analytics and reporting tools.

3. Rules for using the Service

The User undertakes to use the Website in accordance with the law, decency and these regulations. In particular, it is prohibited:

  • taking actions that violate the security of the Website,
  • providing content that is illegal, offensive or violates the rights of third parties,
  • attempts of unauthorized access to HydroNexis IT resources.

4. Service licensing rules

The use of selected HydroNexis services and modules may require the conclusion of a separate agreement, including a license agreement or implementation agreement. Detailed conditions, functional scope and fees are specified in the appropriate contract.

5. Technical requirements and cookies

To properly use the Website, you need a device with Internet access and a current browser that supports HTML5, CSS3 and JavaScript.

The website may use necessary, functional and analytical cookies. Detailed rules and information about the basis for data processing can be found in the documentPrivacy Policy. The user can manage cookies in the browser settings.

6. Liability

HydroNexis uses due care to ensure that the Website operates properly, but does not guarantee uninterrupted availability or error-free operation. The Service Provider is not responsible for interruptions resulting from technical reasons, force majeure or actions of third parties beyond its control.

7. Intellectual property

All rights to the content, markings, layout and elements of the Website and the solutions offered belong to HydroNexis Sp. z o. o. or authorized third parties. Copying and distributing materials without the consent of the holder is prohibited, unless the law provides otherwise.

8. Privacy

The principles of personal data processing and the use of cookies are described in the documentPrivacy Policy.

9. Complaints and contact

Comments or complaints regarding the operation of the Website may be submitted by e-mail to biuro@hydronexis.pl. The report should include a description of the problem and contact information.

10. Regulatory compliance (NIS2, DORA, KSC)

HydroNexis develops and provides services taking into account regulatory requirements regarding cybersecurity and operational resilience, appropriate to the nature of the services and the legal status of the parties. In particular, this applies to NIS2 requirements, national regulations on the national cybersecurity system (KSC), and in cases required by law - also DORA.

11. Final provisions

HydroNexis may update these regulations. Changes are effective from the time of publication. In unregulated matters, the provisions of Polish law shall apply, in particular the Civil Code and the relevant provisions on the provision of electronic services, personal data protection and cybersecurity.