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Pricing

We do not publish a price list, but we show the whole pricing logic

Below are the six factors that affect the amount, the two commercial models and what is always included. From this page you can work out for yourself roughly where you will land, before anyone calls.

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Early access programme

A free 60-90 day pilot

For early customers we offer a free pilot within an agreed scope. The customer sets the priorities and we provide a working platform and the product team's support. At no cost and with no contractual commitment for that period.

A jointly agreed scope

We define the pilot scope together (which modules, how many assets, which reports). The pilot is not fully production - it is a test of the platform's value in your own conditions.

60 to 90 days

We agree the exact pilot length together. A shorter period for simpler scopes (for example WMS alone for 20-30 intakes), longer for the full platform with integrations.

A decision after the pilot

Once the pilot ends you decide on a full implementation. No commitments and no automatic contracts - moving to a paid agreement requires a separate decision.

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Commercial models

The choice of model depends on the deployment architecture (cloud or on-premise). Both options include technical support and updates.

Cloud (SaaS)

A monthly or annual subscription
+No infrastructure investment on the customer's side
+Hosting, backups and upkeep on our side
+Application updates included in the subscription
+Technical support during business hours
+A fixed monthly rate for the contract term

The typical choice for small and mid-sized water utilities and organisations without a dedicated IT department.

On-premise

Licence + technical support
+A full installation in the customer's infrastructure
+A one-off software licence
+An annual technical support and update agreement
+The customer manages the server infrastructure
+Full data sovereignty - the typical choice for larger municipal utilities

The typical choice for larger critical infrastructure operators and organisations with a "critical data stays on our own network" policy.

Both options run the same software. More about deployment models ->

What affects the price

Six factors we take into account when preparing a quote. The better we understand them in your context, the more precise the quote.

1

Scale of infrastructure

The number of water intakes, wells, reservoirs, pumps and other assets monitored by the platform. This is the primary scaling factor - from a handful of assets at a small utility to several hundred at a large municipal operator.

2

Modules selected

Whether you need WMS alone, Control, or both modules. FSM and GIS are also available and priced individually.

3

Number of users

The number of people using the platform - from a few at a small utility to several dozen at a larger organisation with separate operations, management, reporting and service departments.

4

Integration scope

Whether we integrate with existing telemetry, industrial controllers, billing systems or other internal tools. Integration is optional - you can start without it and add it later.

5

Deployment model

Cloud (SaaS) or on-premise. This affects both the cost structure (subscription versus licence) and who is responsible for maintaining the infrastructure.

6

Implementation scope

What exactly we do during implementation: importing historical data, configuring reports, training the team, integrating with measurement devices. A larger scope means a higher one-off cost but a faster return once in production.

What is always included

Regardless of contract size and the modules selected, every HydroNexis implementation includes the following.

Technical support

Contact by email and phone during business hours. We agree the response SLA individually, depending on how critical the deployment is.

Application updates

All functional updates and security patches are included in the subscription (cloud) or in the support agreement (on-premise).

Team onboarding

Basic user training during implementation. For larger teams we run workshops by role (operators, managers, reporting).

Technical documentation

Full user and administrator documentation, including the documents required in public procurement (data processing agreement, security policy, emergency procedures).

Frequently asked questions about pricing

Why do you not publish specific prices?
Every water utility has a different scale of infrastructure, a different set of needs and different integration requirements. Fixed packages would be unfair - they would either make you pay for features you do not need or fail to cover the specific requirements of larger operators. Individual pricing lets us match the offer to the real scale.
How long does preparing a quote take?
Typically 5-10 business days from the first conversation about your needs. For standard cases (WMS or Control at a mid-sized water utility) we can present a quote sooner. For larger deployments with integrations and an on-premise model we need time for a proper architecture analysis.
Will the subscription rise during the contract?
The contract price is fixed for the term of the agreement (typically 12 or 24 months). Annual indexation, where it applies, is clearly stated in the contract and capped at the inflation rate. We do not use hidden increase mechanisms or discretionary price changes during the contract.
Can the platform be extended with more modules later?
Yes. You can start with one module (WMS, for example) and add others (Control, FSM, GIS) at any time. An extension means adding the new module to the existing contract with a corresponding adjustment to the subscription - it does not require a new full implementation from scratch.
What are the typical one-off implementation costs?
The one-off cost covers: configuring the account and organisational structure, importing historical data (where required), configuring reports to your requirements, training the team and any integrations with existing systems. For the pilot (60-90 days) most of these are carried out free of charge under the early access programme.
How is measurement hardware billed for Control?
Measurement hardware (probes, transmitters, telemetry controllers) and transmission gateways are supplied by our technical partners - Aplisens and Control. They are billed separately, directly by the hardware suppliers. In a combined Control proposal we help arrange the full measurement stack, but the hardware prices are not part of the platform subscription.
Does the offer cover public procurement procedures?
Yes. Most water utilities are public entities subject to public procurement law. We provide the full documentation required in tender procedures: a functional description, technical documentation, declarations, references and a cost estimate in the required format. We also help prepare the technical specification.
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Next step

We give a range in the first conversation

We do not make you sit through a demo to hear a ballpark figure. The number of assets, the number of users and the deployment model are enough.

Three numbers that speed up a quote
01How many assets are to go into the system: intakes, wells, reservoirs, pumps
02How many people will use it and in what roles
03Whether your policy allows the cloud or requires on-premise